This role forms part of the Sales team within the Village n Life hospitality group.
The Role
As Technical and Distribution Administrator you’ll support the management of online distribution systems, rate loading and reporting across the Village n Life portfolio. You’ll assist with maintaining channel managers, distribution platforms and PMS integrations while ensuring rates, inventory and property information remain accurate and up to date across all channels.
Key Responsibilities
Assist with loading rates, packages and inventory across channel managers and distribution platforms
Support setup and maintenance of distribution systems including Nightsbridge, Siteminder, GDS and Tourplan
Assist with mapping room types, rate codes and property updates across integrated channels
Support troubleshooting of distribution, rate and system-related issues
Communicate with Travel Support and properties regarding rate codes, room types and promotions
Maintain accurate dashboard, property and channel information across B2B, B2C and brand platforms
Assist with Opera user administration and profile maintenance
Prepare and maintain weekly and monthly reports including occupancy, cancellation and forecasting reports
Support distribution partner communication and system updates
Maintain knowledge of PMS, distribution and channel management systems
What We’re Looking For
Grade 12 or equivalent qualification
Qualification in Hospitality, Tourism, Business Administration or related field advantageous
Experience with PMS and channel management systems (Opera)
Knowledge of Nightsbridge, Siteminder, Opera or similar systems preferred
Strong administrative, organisational and troubleshooting skills
High attention to detail and ability to manage multiple tasks efficiently
Strong communication and time management skills
Ability to work accurately in a fast-paced environment
What We Offer
A dynamic role within one of South Africa’s leading hospitality groups
Growth and training opportunities within Village n Life
Exposure to hospitality systems, distribution and revenue operations
Competitive package aligned with experience