This role forms part of the Sales team within the Village n Life hospitality group.
The Role
As Hospitality Systems Administrator you’ll support and maintain the Oracle Opera PMS environment across the Village n Life portfolio, with additional support across Opera POS systems. You’ll work closely with Reservations, Revenue, Finance, Food & Beverage and Front Office teams to ensure system accuracy, smooth integrations and effective user support across hospitality operations.
Key Responsibilities
Support the maintenance and configuration of Oracle Opera PMS across the portfolio
Assist with setup and maintenance of rate codes, packages, room types, routing rules and user profiles
Maintain PMS and POS system structures including transaction codes and menu item linking
Assist with weekly rate updates, package setup and annual rate configuration
Monitor integrations between Opera and channel managers, POS systems and revenue tools
Support troubleshooting and escalation of system and interface issues
Provide basic user support and assist with system queries across departments
Ensure PMS and POS data accuracy and system integrity
Support reporting requirements for operational, finance and revenue teams
Assist with system upgrades, property onboarding and technical projects
Work closely with internal departments to ensure operational efficiency across systems
What We’re Looking For
Grade 12 or equivalent qualification
Minimum of 2 years’ experience working with hospitality property management systems
Strong Oracle Opera PMS knowledge essential
Experience with Opera POS systems advantageous
Strong technical troubleshooting and problem-solving skills
High attention to detail and system accuracy
Strong communication and teamwork skills
Ability to manage multiple priorities in a fast-paced hospitality environment
What We Offer
A dynamic role within one of South Africa’s leading hospitality groups
Growth and training opportunities within Village n Life
Exposure to hospitality systems, distribution and revenue operations
Competitive package aligned with experience